We are delighted to share GroceryAid’s Impact Report for 2023/24 which shows growing demand for our financial, emotional and practical support and highlights the impact we make to thousands of colleagues across the sector. In total we spent more than £6million supporting colleagues in 2023/24.
As well as providing more than 78,000 incidents of colleague support (a 93% increase on the previous year), the £6m spend included helping 5,926 children go back to school in September 2023 with the right equipment and clothing, through our School Essentials Grant.
Our free and confidential Helpline saw a 22% increase in calls from colleagues looking for emotional and practical support. Qualified counsellors provided 11% more in-the-moment counselling sessions than the previous year.
We also saw a 108% increase in colleagues accessing support for problem gambling, and over 1,500+ colleagues accessed online self-help and CBT guided sessions.
